ALOFT - Active Living Over Fifty, which is in northern Westchester, NY, cuts across eight small towns to connect older adults who want to stay in their homes with all the support systems that already exist through towns and agencies. It is a membership organization that also provides social activities and does advocacy. The members are encouraged to connect to their town, houses of worship and other organizations -- and to connect with each other.
ALOFT does not compete with town services. However, through very active task forces, the organization is zeroing in on improving the delivery of services more efficiently and effectively, specifically taking on health care (encouraging more home health care in the area), transportation, intergenerational activities, livable communities/housing/land use, and more.
They are advocating for the region and towns to find ways to creatively stretch tax dollars in helping people age in place. They loosely follow the BHV model.
Go to the website to learn more. http://www.goaloft.org/
Showing posts with label beacon hill village model. Show all posts
Showing posts with label beacon hill village model. Show all posts
Vetting Service Providers
When we were conducting focus groups among older people in Darien, CT, almost all of our participants said they needed handyman or other services. The respondents said that it was really difficult to find reliable contractors and wished there were a source of trustworthy people. That way, they'd feel more comfortable letting these workers onto their property and into their homes.
That's why virtually all Aging in Place organizations like Aging in Place in Darien and ones following the Beacon Hill Village model provide members with referrals from their list of vetted service providers. I was recently following an online group discussion among the organizations from all over the country as to what they do to vet their service providers. I loved the discussion because it showed that each group was reaching out to others to learn what the best practices are.
The vetting process seems to be quite thorough. The village-model and other senior-serving groups look for referrals from other members or board members, licenses, bonding, insurance and business history. They have standard forms for the businesses to fill out. In some instances, they check criminal backgrounds and driving records. Then, when a member calls for a contractor, most groups give out several names and are careful to tell people to do their own due diligence, such as checking references. The village-model organizations can't really be responsible for the acts of these independent contractors. All they can do is check the basics. But that's a lot more than what older people can get by looking in the Yellow Pages or searching online. (Yes, some older people do go online. I have three friends over 80 who use the Internet regularly.)
When seniors join the village-model or other aging in place groups, they gain a sort of peace of mind. Being able to have access to a source of vetted service providers adds to that peace.
That's why virtually all Aging in Place organizations like Aging in Place in Darien and ones following the Beacon Hill Village model provide members with referrals from their list of vetted service providers. I was recently following an online group discussion among the organizations from all over the country as to what they do to vet their service providers. I loved the discussion because it showed that each group was reaching out to others to learn what the best practices are.
The vetting process seems to be quite thorough. The village-model and other senior-serving groups look for referrals from other members or board members, licenses, bonding, insurance and business history. They have standard forms for the businesses to fill out. In some instances, they check criminal backgrounds and driving records. Then, when a member calls for a contractor, most groups give out several names and are careful to tell people to do their own due diligence, such as checking references. The village-model organizations can't really be responsible for the acts of these independent contractors. All they can do is check the basics. But that's a lot more than what older people can get by looking in the Yellow Pages or searching online. (Yes, some older people do go online. I have three friends over 80 who use the Internet regularly.)
When seniors join the village-model or other aging in place groups, they gain a sort of peace of mind. Being able to have access to a source of vetted service providers adds to that peace.
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